Security Officer - Pahrump Roadhouse Casino

Terrible's•Pahrump, NV

About The Position

A Gaming Security Officer maintains a safe and secure environment throughout the gaming property by monitoring guest and employee activity, responding to incidents, and enforcing company policies and regulatory standards. The role safeguards assets, supports compliance with gaming regulations, and helps provide a safe and welcoming experience for guests and staff. The officer works closely with surveillance, law enforcement, and internal departments to investigate and resolve security-related issues. The position has no direct supervisory responsibilities, but the officer may assist in mentoring or training new officers or security team members as directed by a Security Supervisor or Manager. The work is performed in a fast-paced, highly regulated environment and may take place on casino floors, in parking areas and hotel spaces, and outdoors.

Requirements

High school diploma or GED required.
At least one year of experience in a security or customer service role.
Strong interpersonal skills and the ability to remain calm in high-pressure situations.
Knowledge of, or ability to learn, state gaming regulations and casino policies.
Professionalism and discretion when handling sensitive or confidential information.
Ability to observe details, recall facts, and prepare clear written reports.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Strong verbal communication and conflict-resolution skills.
Basic computer proficiency for report writing and communication.
Ability to obtain and maintain required licenses and work cards mandated by local and state regulatory agencies, including applicable gaming registration, non-gaming card, health card, alcohol awareness card, and security officer license.
Ability to read and interpret safety procedures, incident reports, policies, and regulatory documents.
Ability to communicate effectively in English verbally and in writing, especially in emergency or high-stress situations.
Ability to use sound judgment in stressful or emergency situations, analyze situations quickly, determine appropriate action, and apply instructions, policies, and security procedures consistently.
Ability to stand and walk for extended periods, up to 8 or more hours per shift.
Ability to lift and carry up to 50 pounds.
Ability to run, climb stairs, kneel, crouch, or assist in physical interventions when necessary.
Visual acuity to monitor activity and review surveillance footage or identification.
Manual dexterity to use radios, flashlights, and basic office equipment.

Nice To Haves

Prior experience in law enforcement, military, or security.
Gaming experience.

Responsibilities

Patrol the gaming floor and other property areas to monitor guest behavior and protect patrons, employees, and property.
Observe and report suspicious activity, potential threats, or rule and regulatory violations.
Monitor entrances, exits, and restricted areas to prevent unauthorized access.
Respond promptly and professionally to disturbances, medical emergencies, accidents, or thefts.
Maintain a visible presence on the gaming floor and help ensure gaming operations comply with company policy and state gaming regulations.
Assist with transporting table fills, slot drops, jackpots, and other secured transactions.
Complete detailed written reports concerning incidents, investigations, and observations.
Work with Surveillance and law enforcement when necessary.
Provide directions, information, and assistance to guests and employees.
Support enforcement of property rules and policies, including responsible gaming procedures.
Assist with emergency responses, including evacuations, fire alarms, and safety drills.
Provide security escorts for guests, employees, or funds as needed.
Perform other duties as assigned.
May assist in mentoring or training new officers or security team members as directed by a Security Supervisor or Manager.