Security Officer Front Desk High Rise

Allied Universal•San Francisco, CA

About The Position

As a Security Officer Front Desk Alarm Response in San Francisco, California, you will serve and safeguard clients in commercial real estate. At a premier commercial real estate location, you will create a welcoming, professional first impression while monitoring access, supporting visitors, and responding to security-related concerns. You will use communication and customer service skills to maintain a controlled environment and assist tenants and guests. This is a full-time position paying $25.90 per hour. The schedule is Monday through Friday, 1:45 p.m. to 10:15 p.m.

Requirements

At least 5 years of security-related experience.
At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Alarm panel experience.
Customer service experience.
CPR certification.
Guard Card/License.

Responsibilities

Provide customer service to tenants, visitors, and clients at a commercial real estate front desk while following site-specific procedures and security protocols.
Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and contractor records.
Monitor access points, alarm panels, cameras, and other security-related systems, and report unusual activity or concerns according to site procedures.
Respond calmly and professionally to incidents, access issues, and critical situations; contact appropriate personnel or emergency responders as needed.
Support lobby operations by answering phones, providing directions, receiving deliveries, and communicating professionally with building management, tenants, and Allied Universal leadership.