Security Officer Full Time Hospital Customer Service Patrol
About The Position
As a full-time unarmed Security Officer in a healthcare setting in Cleveland, Ohio, you will help safeguard patients, visitors, staff, and vendors. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, respond to routine concerns, and support a welcoming environment through customer service and clear communication. The position pays $17.00 per hour. The listed schedule is 10:00 PM–6:00 AM on Monday, Tuesday, Friday, Saturday, and Sunday. Applicants must meet hospital vaccination requirements, be able to restrain individuals in a hospital setting, be at least 18 years old for unarmed roles, and have a high school diploma or equivalent. Applicants are subject to background investigation and drug screening as permitted by law. Licensing requirements may apply under state or local laws. A valid driver’s license is required for driving positions only.
Requirements
- Meet hospital vaccination requirements.
- Be able to restrain individuals in a hospital setting.
- Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
- Possess a high school diploma or equivalent.
- Undergo a background investigation in accordance with applicable federal, state, and local laws.
- Undergo drug screening to the extent permitted by law.
- Meet licensing requirements that may apply under state and/or local laws and regulations.
- Have a valid driver’s license for driving positions only.
Nice To Haves
- CPR certification is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to patients, visitors, staff, and vendors while carrying out security procedures, site-specific policies, and appropriate emergency response activities.
- Conduct regular and random unarmed patrols throughout healthcare facilities, parking areas, entrances, and perimeter areas to deter unauthorized activity and identify security concerns.
- Respond calmly and professionally to incidents, disturbances, and critical situations, following site procedures and notifying appropriate personnel.
- Assist with access control by monitoring entrances, verifying authorization as directed, and providing directions or information to patients and visitors.
- Accurately and promptly document observations, incidents, and patrol activities according to Allied Universal and site-specific reporting procedures.
Benefits
- Access to a retirement savings plan.
- Medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on brands and services through the Perks Program.
- Paid training and access to career growth opportunities.
- Access to technology to view and claim additional shifts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
