Security Officer Part Time Hospital Patrol Customer Service

Allied Universal•Garfield Heights, OH

About The Position

Allied Universal is hiring a part-time Unarmed Patrol Officer to serve and safeguard patients, visitors, staff, and vendors at a healthcare facility in Garfield Heights, Ohio. The role focuses on visible, routine patrols and customer service to help deter incidents and maintain a welcoming environment. The officer responds to security-related concerns and critical situations according to established hospital protocols and site-specific policies. The position pays $17.00 per hour. The listed schedule is Monday, Saturday, and Sunday from 10:30 PM to 6:30 AM. Employees can use Allied Universal’s Claim a Shift platform to view and claim additional shifts. The company offers paid training, career-growth opportunities, a retirement savings plan, and discounts through its Perks Program.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Have a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment, consistent with applicable laws.
  • Submit to a drug screen as a condition of employment to the extent permitted by law.
  • Meet any applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

  • CPR certification is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to patients, visitors, staff, and vendors while following security procedures, site-specific policies, and emergency response activities as appropriate.
  • Respond calmly and professionally to incidents, disturbances, and critical situations in accordance with established hospital protocols.
  • Conduct regular and random unarmed patrols throughout healthcare facilities, parking areas, entrances, and perimeter locations to help deter unauthorized activity.
  • Monitor access points and report unusual conditions, hazards, and policy violations to appropriate personnel.
  • Direct visitors and provide information while maintaining a professional presence in a fast-paced healthcare environment.

Benefits

  • Paid training
  • Career-growth opportunities
  • Retirement savings plan
  • Discounts on brands and services through the Perks Program
  • Access to technology for viewing and claiming additional shifts
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