Security Officer

MaineHealth•Farmington, ME

2d•Onsite

About The Position

Franklin Hospital is seeking a full-time Security Officer to help maintain a safe and secure environment for patients, visitors, staff, and organizational assets. The position involves proactive patrols, incident response, policy enforcement, and customer service. The officer identifies and reports safety and security concerns, responds to emergencies, and uses de-escalation techniques to manage behavioral incidents. When necessary, the officer assists clinical staff with the safe management of disruptive or combative individuals using approved physical intervention techniques consistent with training and policy. This role is 36 hours per week on night shifts. Experience is preferred but not required; training is available for the right candidate. The successful candidate is calm and logical in high-stress situations, reliable, and skilled in time management and documentation. The role requires wearing assigned security and safety equipment, including a protective vest, for extended periods during scheduled shifts.

Requirements

Must be at least 18 years old.
IAHSS Basic certification required within one year of hire.
BLS certification required within 30 days of hire.
Crisis Prevention Intervention (CPI) or equivalent required.
NIMS 100/200/700 required, as applicable.
Proficiency with assigned equipment required within 30 days.
A valid driver's license is required based on role and location.
Basic computer efficiency and ability to learn and operate security-related systems and equipment.
Ability to respond to behavioral emergencies and assist clinical staff in maintaining a safe environment through trained physical intervention techniques when required.
Must wear assigned security and safety equipment, including a protective vest, for extended periods during scheduled shifts.
Reliability, time management, and excellent documentation skills are critical to success.

Nice To Haves

High school diploma or equivalent preferred.
Prior experience in hospital safety, security, or a related field preferred; experience is not required, and training is available.
Demonstrated customer service, communication, and conflict-resolution skills.
Ability to maintain composure, exercise sound judgment, and interact effectively with patients, visitors, and external agencies in stressful situations.

Responsibilities

Conduct proactive patrols to help maintain a safe and secure environment.
Respond to incidents and emergencies.
Enforce policies and provide customer service to patients, visitors, and staff.
Identify and report safety and security concerns.
Use de-escalation techniques to manage behavioral incidents.
When necessary, assist clinical staff in managing disruptive or combative individuals using approved physical intervention techniques consistent with training and policy.