Security Officer

Sage Hospitality•Boulder, CO

17d•$22 - $25•Onsite

About The Position

Sage Hospitality Group is seeking a professional, service-minded Overnight Security Officer to help maintain a safe, secure, and welcoming environment at Embassy Suites by Hilton Boulder and Hilton Garden Inn Boulder. The role protects guests, associates, visitors, hotel property, and assets while supporting exceptional hospitality during overnight operations. It emphasizes proactive prevention, a visible and approachable presence, sound judgment, emergency response, accurate documentation, discretion, and collaboration with Front Office and other hotel departments. The position requires overnight availability, including assigned weekends and holidays. The officer must be comfortable working independently, remaining alert throughout the shift, and responding to security and operational needs. Work takes place primarily indoors, with periodic outdoor patrols and exposure to varying temperatures and weather. The role involves regular movement throughout hotel facilities and outdoor areas. No routine driving is required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Requirements

High school diploma or equivalent required.
Minimum of two years of experience in security, loss prevention, public safety, or a related field.
Experience responding to emergencies, documenting incidents, and interacting professionally with the public.
Ability to work independently and make sound decisions during overnight operations.
Current CPR and First Aid certifications required.
Strong verbal and written communication skills.
Ability to recognize and respond appropriately to potential safety risks, suspicious activity, and signs of impairment.
Ability to operate two-way radios and assigned communication equipment.
Strong observational skills and attention to detail.
Ability to prepare accurate incident reports and daily activity logs.
Ability to follow established security protocols, emergency procedures, and company policies.
Must be available for overnight shifts, including assigned weekends and holidays, and remain alert and responsive throughout shifts.
Ability to regularly patrol hotel areas and outdoor parking facilities; walk and stand for extended periods; bend, kneel, reach, and navigate stairs as necessary.
Ability to perform emergency response activities within the scope of assigned duties and training.

Nice To Haves

Previous hotel or hospitality security experience preferred.
Calm under pressure, proactive and observant, dependable and accountable, professional and respectful, service-minded, independent, and resourceful.

Responsibilities

Maintain a professional, visible, and approachable security presence throughout overnight shifts.
Conduct regular patrols of guest floors, hallways, stairwells, parking areas, entrances, exits, restricted areas, common areas, and designated access points.
Identify and report suspicious activity, unauthorized access, safety hazards, and other security concerns.
Assist guests and associates with security-related needs while maintaining professionalism, courtesy, empathy, and discretion.
Help protect hotel property, equipment, and assets from theft, damage, and unauthorized activity.
Respond promptly and professionally to complaints, disturbances, security incidents, and disruptive behavior.
Use sound judgment and established procedures to assess and resolve security concerns; apply conflict-resolution and de-escalation techniques.
Address unauthorized access, solicitation, and disruptive behavior in accordance with hotel policies and applicable laws.
Recognize unsafe situations and notify management or emergency services when appropriate.
Respond to fire alarms, medical emergencies, safety incidents, and other urgent situations; follow emergency response, evacuation, and disaster preparedness procedures.
Contact emergency services and communicate with hotel leadership as necessary.
Provide CPR and First Aid within the scope of current training and certification.
Maintain familiarity with emergency exits, fire and life-safety equipment, and hotel emergency procedures.
Complete accurate daily security logs, patrol reports, incident documentation, and shift reports.
Document accidents, injuries, theft, property damage, safety violations, and unusual circumstances; conduct appropriate preliminary fact-gathering and preserve relevant information.
Communicate significant security concerns promptly to hotel leadership and provide accurate updates during shift transitions.
Maintain confidentiality and protect sensitive guest and associate information.
Work closely with overnight Front Office associates and other hotel departments to support safe, efficient hotel operations.
Maintain awareness and attentiveness throughout the overnight shift, follow through on outstanding concerns, and take ownership of assigned security responsibilities.