Security Officer Wed -Sat 6:00pm-6:00am, Wed 12:00am-6:00am

Northeast Georgia Health System•Braselton, GA
•Onsite

About The Position

Performs security-related duties to help ensure the safety of hospital patients, visitors, and staff. Responds to disruptive or assaultive individuals, investigates suspicious activity and security or risk-management incidents, and provides customer service in accordance with facility policies and procedures. Armed Security Officers patrol and inspect the facility and grounds, document daily activities in logs and incident reports, and perform other duties assigned by the Security Supervisor. The role includes routine and random patrols, incident response and investigation, participation in emergency and safety drills, assistance to hospital staff and the public, monitoring CCTV, and maintaining department equipment and protective gear. Officers are expected to use sound judgment, communicate professionally, de-escalate confrontations where possible, and apply the minimum level of force necessary under extreme circumstances. The position requires carrying and using an authorized firearm and other defensive and protective equipment, maintaining required certifications and training, and completing annual professional training. The position is scheduled Wednesday through Saturday, 6:00 p.m. to 6:00 a.m., with Wednesday also listed as 12:00 a.m. to 6:00 a.m. The job requires frequent lifting and carrying up to 100 pounds, frequent kneeling, stooping, bending, pushing and pulling, and constant standing and walking. Work also involves reading, writing, reasoning, talking, keyboarding, and driving.

Requirements

  • High school diploma or GED.
  • Valid Georgia driver's license.
  • Current BLS certification, or ability to obtain it within 30 days of hire.
  • At least two years of experience in the military, police, corrections, or private security.
  • Ability to work well with others and accept direction from supervisors and senior officers.
  • Ability to learn and perform basic security-officer skills and procedures; adaptability to changing situations and assignments.
  • Ability to assess specific needs and interact with people in different age groups.
  • Legible handwriting for written reports and effective computer skills.
  • Knowledge of and adherence to applicable federal, state, and local laws, and facility policies and procedures.
  • Training or ability to perform de-escalation, ASP tactical baton use, firearms, hospital defensive tactics, and basic Taser skills.
  • Obtain a minimum score of 80% on the Smith & Wesson M&P 40 semi-automatic pistol sidearm certification in accordance with departmental policy.
  • Complete at least 16 hours of professional training annually, as required by state regulations, and provide documented proof.
  • Obtain and document professional or manufacturer certification for defensive tools and equipment in use.
  • Maintain proficiency in required protective equipment and use department equipment correctly.
  • Ability to read, write, reason, talk, use a keyboard, and drive.
  • Ability to lift and carry up to 100 pounds frequently; stand and walk constantly; and kneel, stoop, bend, push, and pull frequently.

Responsibilities

  • Conduct routine and random patrols of the facility and grounds; report findings, lighting issues, hazardous conditions, maintenance needs, and aesthetic concerns.
  • Investigate security and risk-management incidents, including accidents, injuries, thefts, disturbances, and complaints, and report findings to the supervisor and coordinator.
  • Initiate and participate in required fire, bomb-threat, infant/child-abduction, workplace-violence, and other safety drills and education, with proper documentation.
  • Attend scheduled staff meetings and training sessions and participate punctually and actively.
  • Maintain firearm qualification, clean and maintain the authorized weapon, and complete required professional and defensive-equipment training and documentation.
  • Assist newer officers with assessing task performance and independently seek and document additional training.
  • Respond promptly to requests for assistance, including door access, motor-vehicle assistance, escorts, and public concerns.
  • Communicate with hospital patients, visitors, and staff to encourage cooperation with institutional policies and provide courteous assistance.
  • Handle funds, valuables, and property accurately and accountably.
  • Prioritize calls, manage time, and share workloads to complete tasks promptly; carry out assigned special duties and report findings.
  • Perform emergency procedures for codes, fires, or disasters according to policy.
  • Provide backup and support to officers or hospital staff in confrontational situations and use communication and de-escalation skills where possible.
  • Use department equipment correctly and maintain it in good working condition.
  • Frequently monitor the CCTV system for suspicious or unusual activity.
  • Interview individuals courteously and without bias; use good judgment when responding to emergency calls, disorderly conduct, or combative patients.
  • Maintain compassion and professionalism during difficult situations and use the minimum appropriate level of force during physical confrontations.
  • Attend mandatory protective-equipment training, maintain proficiency, wear appropriate personal protective equipment, and preserve the integrity of issued and personal protective equipment.
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