About The Position

The Officer, Safety & Security interacts daily with everyone entering the facility, including customers, employees, visitors, and vendors, and is expected to maintain a courteous and professional demeanor. The role supports safety and security at an Iron Mountain data center by controlling facility access, monitoring security and fire systems, conducting patrols, documenting activity, and responding to incidents. Training, uniforms, footwear, duty gear, and personal protective equipment are provided.

Requirements

  • Must meet all requirements, including customer-contracting requirements, which require U.S. citizenship.
  • Communicate effectively and clearly convey messages and requirements to customers and team members.
  • Ability to multitask across multiple security and ticket-queue systems as work tasks change throughout the day.
  • Attention to detail and ability to understand and follow documented processes and Iron Mountain’s safety code.
  • Technology adeptness.
  • Ability to perform basic computer data entry.

Nice To Haves

  • Preferred experience with access control systems and ticketing system software.

Responsibilities

  • Prevent unauthorized individuals and vehicles from entering the facility or restricted areas using security technology.
  • Monitor safety, security, and fire alarm systems; monitor onsite CCTV and respond as needed.
  • Conduct visual inspections of key assets and locations through roving foot and vehicle patrols inside and outside the facility, throughout the year and in all weather conditions.
  • Document daily activity and report significant security and safety incidents.
  • Assess and de-escalate situations that may threaten the safety or security of people within the facility.
  • Electronically provision temporary or permanent access for authorized individuals.
  • Interact courteously and professionally with customers, employees, visitors, and vendors.

Benefits

  • 401(k)
  • Employee Stock Purchase Plan
  • Medical, dental, and vision benefits starting on day one
  • Employee Assistance Program
  • Annual merit increases
  • Two weeks of paid vacation
  • Seven paid holidays plus sick pay
  • Professional development and training
  • Referral program
  • Training, uniforms, footwear, duty gear, and personal protective equipment provided
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