Part Time Security Officer Sat-Sun 6:00am-2:00pm New Bedford, MA $ 19.57 (Jeremiah)

Northeast Security•New Bedford, MA

11d•$20 - $20•Onsite

About The Position

Northeast Security, Inc. is seeking foot-patrol Security Officers for its New Bedford, Massachusetts location and surrounding areas. The position is part-time, with a scheduled Saturday and Sunday shift from 6:00 a.m. to 2:00 p.m., at a pay rate of $19.57. On-site parking is available. Applicants must meet eligibility requirements, pass required background and drug screenings, and complete orientation; positions may be rescinded if background requirements are not met. The role includes maintaining a professional appearance and remaining on post, supporting and monitoring security concierge personnel, providing administrative and customer service support, and ensuring compliance with facility procedures and location policies. The officer reviews reports and duty logs, communicates serious incidents promptly, maintains effective communication with assigned personnel, and helps keep personnel informed of procedural changes. The position also involves motivating and advising staff, supporting employee relations and development efforts, and performing other duties as required by the client or Northeast Security.

Requirements

Customer service experience.
Receptionist or guest service experience.
Two to three years of previous security concierge and reception experience, or related field/education.
Neat and professional appearance.
Dependable means of transportation.
Ability to communicate clearly and effectively in English, both verbally and in writing.
High school diploma or GED equivalent.
Successfully pass all pre-employment background and drug screenings.
Must be at least 18 years of age.
Excellent customer service skills and service delivery orientation.
Ability to answer phone calls.
Client management skills.
Strong leadership skills and knowledge of supervisory practices, procedures, and security operations.
Ability to provide positive direction and motivate performance.
Strong attention to detail and written and verbal communication skills.
Ability to show responsibility and friendliness toward clients and residents.
Strong professionalism and ability to resolve conflicts and problems.
Ability to multitask and self-manage in a dynamic environment.
Knowledge of company policies and procedures.
Ability to maintain effective relationships with all levels of company and client organizations.
Maintain the highest ethical and professional standards.

Responsibilities

Maintain a professional appearance and remain on post at all times.
Monitor security concierge personnel to ensure guest services are satisfactory.
Provide general administrative support, respond to inquiries, and anticipate customer needs.
Ensure security concierge personnel comply with facility security procedures and location policies, procedures, and regulations.
Review and approve reports, duty logs, and other submissions from security personnel.
Ensure timely notification of serious incidents.
Maintain effective communication with assigned security personnel.
Deliver a pleasant experience to customers and vendors.
Counsel, advise, motivate, and, when necessary, discipline personnel assigned to the location; provide positive reinforcement.
Work with management to develop and implement employee relations, development, and retention programs for the location.
Keep assigned security personnel informed of modifications to procedures, policies, or regulations.
Perform other duties required by the client or Northeast Security, Inc.