Security Officer - Full Time (Caesars Palace LV)

Caesars Entertainment•Las Vegas, NV
•Onsite

About The Position

The Security Officer protects company assets and provides a safe environment for employees and guests at Caesars Palace. The role includes supporting guest safety and service, assisting law enforcement and civil authorities, escorting money and individuals in money-handling positions, and performing security patrols and incident investigations. Officers must enforce company policies, maintain attendance and regulatory standards, and be prepared to respond to emergencies and provide first aid.

Requirements

  • High school graduate or equivalent.
  • Two years of experience in a position with direct guest contact.
  • Ability to manage several tasks at once.
  • Good oral and written communication skills and working knowledge of basic computer programs.
  • Ability to obtain and possess a Nevada Gaming Card, Alcohol Awareness Card (AES), and First Aid and CPR certifications.
  • Availability to work any day of the week and any shift.
  • Well-groomed appearance.
  • Ability to complete eight hours of ASP (baton) training.
  • Ability to prepare effective written reports.
  • Ability to work cooperatively with coworkers as part of a team.
  • Ability to work and stand indoors and outdoors in extreme temperatures, including heat above 115 degrees and cold as low as 10 degrees.
  • Ability to physically restrain individuals when a condition of arrest exists.
  • Ability to respond calmly in crisis and stressful situations and make rational decisions when handling guest and employee issues.
  • Ability to work independently.
  • Ability to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and move quickly on level surfaces and stairs.
  • Ability to lift and carry up to 60 pounds and push or pull up to 150 pounds.
  • Ability to see and remember specific details of incidents and persons, provide court testimony when necessary, and write detailed reports.
  • Ability to read, write, speak, and understand English.
  • Ability to tolerate secondhand smoke, high noise levels, bright lights, and dust.
  • Must pass the physical and written testing of the Western Division Security Academy within the first 90 days of employment. Academy subjects include Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton.
  • Must recertify through the Western Division Security Academy between years two and three and pass all required physical, mental, and environmental demands.

Nice To Haves

  • Two years of police, military, or casino security experience is preferred.
  • Prior experience in a position with direct guest contact is preferred.

Responsibilities

  • Ensure the safety and well-being of guests and fellow employees.
  • Give directions and escort customers who need assistance.
  • Assist civil and law enforcement authorities, including providing testimony in court and administrative hearings.
  • Perform chip fills and jackpot verifications.
  • Escort money and individuals in money-handling positions.
  • Provide first aid, including CPR when necessary.
  • Patrol all sections of the property to identify safety hazards and security breaches.
  • Interview, investigate, and document applicable incidents in accordance with company policy.
  • Prepare detailed descriptions of people and incidents for lost-and-found matters.
  • Enforce company policies and procedures.
  • Meet attendance guidelines and follow regulatory, departmental, and company policies.
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