Centralized Scheduling Planner - Full Time (Caesars Palace LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Centralized Scheduling Planner analyzes historical data and forecasts future demand to develop staffing plans and schedules that optimize available resources. The role monitors employee productivity and adjusts staffing levels and schedules as needed to meet service levels, while accurately tracking shift refusals and turndowns. Planners use available applications to track and record scheduling information. The position supports scheduling and administrative responsibilities for assigned areas of the property or region and assists the Scheduling Manager with special assignments, training, reporting, and other administration.

Requirements

  • Must be 21 years of age or older.
  • High school diploma or equivalent.
  • At least 2 years of experience in a scheduling or administrative role; preferably in the gaming industry.
  • Proficiency in Microsoft Office Suite and entry-level Excel knowledge.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong written and oral English communication and interpersonal skills.
  • Ability to work under pressure, handle multiple tasks simultaneously, and work independently or as part of a team.
  • Knowledge of labor laws, collective bargaining agreements, and related regulations.
  • Flexible schedule with the ability to work nights, weekends, varied shifts, and holidays.
  • Ability to handle heavy business volume, multitask responsibilities, and solve problems in a timely manner.
  • Ability to tolerate areas containing secondhand smoke.
  • Ability to lift and carry 25 pounds, bend, crouch, kneel, twist, and work at a desk or counter.
  • Ability to respond to visual and aural cues and use the manual dexterity needed to operate office equipment.
  • Ability to maneuver around the office and property.
  • Proficiency using a personal computer, phones, and copier.

Nice To Haves

  • Bachelor's degree preferred.
  • Scheduling or administrative experience in the gaming industry preferred.

Responsibilities

  • Develop and optimize weekly schedules for various departments based on business needs and labor standards.
  • Observe departments to understand business volumes and staffing needs and opportunities.
  • Coordinate with department heads to ensure proper staffing levels and effective use of resources.
  • Monitor and adjust schedules to ensure optimal coverage and staffing levels.
  • Review and approve time-off requests, schedule changes, and shift swaps.
  • Communicate weekly available shifts and scheduling changes to team members.
  • Collaborate with HR to ensure compliance with labor laws, company policies, and collective bargaining agreements.
  • Use Virtual Roster and UKG to manage scheduling standards.
  • Analyze scheduling data and recommend improvements in efficiency and productivity.
  • Assist the Scheduling Manager with scheduling and administrative responsibilities for assigned areas of the property or region.
  • Assist the Scheduling Manager with special assignments, including in-house training, reporting, or other administration.
  • Monitor employee productivity, adjust staffing levels and schedules to meet service levels, and accurately track shift refusals and turndowns.
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