About The Position

The Centralized Scheduling Planner analyzes historical data and forecasts future demand to develop staffing plans and schedules that optimize available resources. The role monitors employee productivity and adjusts staffing levels and schedules to help ensure service levels are met, while accurately tracking shift refusals and turndowns. The Planner uses available applications to track and record scheduling information. The Planner develops and optimizes weekly schedules for assigned departments, coordinates staffing needs with department heads, and reviews time-off requests, schedule changes, and shift swaps. The position also supports the Scheduling Manager with scheduling, administrative duties, and special assignments.

Requirements

  • Must be 21 years of age or older.
  • High school diploma or equivalent.
  • At least 2 years of experience in a scheduling or administrative role.
  • Proficiency in Microsoft Office Suite, including entry-level Excel knowledge.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong written and oral English communication and interpersonal skills.
  • Ability to work under pressure, handle multiple tasks simultaneously, and work independently or as part of a team.
  • Knowledge of labor laws, collective bargaining agreements, and related regulations.
  • Flexible availability to work nights, weekends, varied shifts, and holidays.
  • Ability to handle heavy business volume, multitask responsibilities, and solve problems in a timely manner.
  • Ability to tolerate areas containing secondhand smoke.
  • Ability to lift and carry 25 pounds; bend, crouch, kneel, twist, and work at a desk or counter.
  • Ability to respond to visual and aural cues and use the manual dexterity needed to operate office equipment.
  • Ability to maneuver around the office and property.
  • Adeptness in using a personal computer, phones, and copier.

Nice To Haves

  • Bachelor's degree.
  • Experience in the gaming industry.

Responsibilities

  • Develop and optimize weekly schedules for various departments based on business needs and labor standards.
  • Observe departments to understand business volumes and staffing needs or opportunities.
  • Coordinate with department heads to ensure proper staffing levels and effective use of resources.
  • Monitor and adjust schedules to ensure optimal coverage and staffing levels.
  • Review and approve time-off requests, schedule changes, and shift swaps.
  • Communicate available weekly shifts and scheduling changes to team members.
  • Collaborate with HR to ensure compliance with labor laws, company policies, and collective bargaining agreements.
  • Use Virtual Roster and UKG to manage scheduling standards.
  • Analyze scheduling data and recommend improvements in efficiency and productivity.
  • Accurately track refusals and turndowns of shifts and use applications to record scheduling information.
  • Assist the Scheduling Manager with scheduling and administrative responsibilities for assigned property or regional areas.
  • Assist the Scheduling Manager with special assignments, including in-house training, reporting, and other administration.
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