Security Officer - Resource Center

Allied Universal•New York, NY

About The Position

The Security Officer - Resource Center is an unarmed, part-time role serving a dynamic public-facing location. The officer monitors and patrols the site to help maintain a welcoming and orderly environment for visitors and staff, supports access control, remains visible to deter incidents, and provides customer service and clear communication. The role requires a New York State Security Guard License and a high school diploma or equivalent. Applicants must be at least 18 years old for unarmed roles and are subject to a background investigation and, where permitted by law, a drug screen. The position is scheduled Wednesdays and Thursdays from 7:30 a.m. to 4:30 p.m. The pay rate is $19.30 per hour. Customer service experience and access control or badge experience are preferred.

Requirements

  • Possess a New York State Security Guard License.
  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation in accordance with applicable laws.
  • Submit to a drug screen to the extent permitted by law.

Nice To Haves

  • Customer service experience.
  • Access control or badge experience.

Responsibilities

  • Provide customer service to patrons, visitors, and staff by carrying out site-specific security procedures and policies and, when appropriate, emergency response activities.
  • Respond calmly and professionally to incidents, disturbances, and critical situations, following established reporting and notification protocols.
  • Conduct regular and random patrols of library facilities, entrances, reading areas, public spaces, and the surrounding perimeter to deter unauthorized activity and identify security concerns.
  • Monitor access points and visitor activity, reporting suspicious behavior, hazardous conditions, and policy violations to appropriate personnel.
  • Help maintain an orderly, welcoming environment by providing directions, answering general questions, and supporting facility rules and procedures.

Benefits

  • Access to exclusive technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Participation in a retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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