Security Officer

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

Patrol hospital buildings and grounds to detect or deter criminal activity and unsafe conditions. The role primarily responds to emergency situations, calls for service, and other requests for assistance, and supports safe and efficient parking and transportation services.

The Security Officer conducts visible foot and vehicle patrols; documents incidents; assists employees, visitors, and patients; controls access to secured areas; and communicates and collaborates with patients, visitors, and health care team members. The role responds to and investigates suspicious, criminal, and emergency situations and manages verbal or physical conflicts using de-escalation, physical presence, restraint techniques, or other appropriate legal force options. Ongoing study, training, education, and maintenance of required licenses and certifications are part of the position.

This is a full-time, day-shift position at Butterworth Hospital in Grand Rapids, Michigan. The schedule is 36 hours per week, with days worked Monday through Sunday and every other weekend.

Requirements

• High school diploma or equivalent.
• Law Enforcement Academy or active-duty military experience.
• At least 20 years of age and a valid Michigan driver's license.
• Michigan driver's license (required upon hire).
• IAHSS Basic certification (required within 90 days).
• American Heart Association First Aid certification or American College of Surgeons Stop the Bleed certification (required within 180 days).
• American Heart Association or American Red Cross Basic Life Support (BLS) certification (required within 180 days).
• Ability to perform the listed physical activities, including frequent walking and standing, occasional stair climbing and driving, and infrequent lifting and carrying of loads up to 50 pounds.

Nice To Haves

• Associate's degree in Public Administration or Criminal Justice.
• Two years of relevant related experience.
• Experience in an environment of comparable size and complexity.

Responsibilities

• Conduct highly visible foot and vehicle patrols to detect or deter fires, accidents, hospital policy violations, and criminal acts.
• Prepare thorough, factual, and timely incident reports and other required documentation.
• Assist employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests.
• Provide access control for secured areas.
• Communicate and collaborate with patients, visitors, and members of the health care team, providing appropriate information.
• Manage verbal and physical conflicts using verbal de-escalation, physical presence, restraint techniques, or other appropriate legal force options.
• Respond to and investigate suspicious, criminal, and emergency situations.
• Study the professional field and best practices to maintain competence, knowledge, and skills.
• Complete required ongoing training and education, including department-specific requirements.
• Maintain required licensure and certifications.
• Support safe and efficient parking and transportation services.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED