Security Officer Enhanced Loss Prevention Patrol Driver

Allied Universal • Springfield, MA

23h

About The Position

Allied Universal is hiring a part-time Security Officer Enhanced Loss Prevention Patrol Driver in Springfield, Massachusetts. The role provides a fixed weekly shift at an assigned site, with a six-month commitment to that designated site and schedule. Officers may also claim additional shifts through the company’s scheduling platform, offering the opportunity to increase hours up to 40 per week and later scale back as needed. The posted pay rate is $20.50 per hour. The stated schedule is Sunday, 10:00 AM–4:00 PM.

The officer provides customer service while following security procedures and site-specific policies, responds to incidents and concerns, conducts patrols, monitors activity and access points, and documents security-related observations and events. Applicants must have at least two years of security-related experience, a valid driver’s license for this driving position, and a high school diploma or equivalent. Employment is contingent on applicable background investigation and drug screening requirements.

Requirements

• At least 2 years of security-related experience.
• A valid driver’s license, required for this driving position and subject to Allied Universal driver policy requirements.
• At least 18 years of age for unarmed roles or 21 years of age for armed roles.
• A high school diploma or equivalent.
• Subject to a background investigation in accordance with applicable federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing may be required prior to employment, depending on state and/or local laws and regulations.

Nice To Haves

• Loss prevention experience.
• Customer service experience.
• Comfort using a computer or tablet.

Responsibilities

• Provide customer service to clients, customers, and visitors while following security-related procedures and site-specific policies, and take part in emergency response activities when appropriate.
• Respond calmly and use problem-solving skills when handling incidents, customer concerns, and critical situations; notify appropriate personnel as needed.
• Conduct regular and random patrols of retail sales areas, entrances, parking areas, loading locations, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access points and observe customer and employee activity for unusual conditions; report security concerns according to site procedures.
• Maintain detailed and accurate reports of patrols, incidents, observations, and other security-related activities.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plans.
• Disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Discounts at restaurants, entertainment venues, and other locations through the employee perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED