Security Officer Enhanced Patrol Driver

Allied Universal•Springfield, MA
•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Enhanced Patrol Driver in Springfield, Massachusetts. The role provides consistent hours at an assigned site, with a fixed weekly anchor shift requiring a six-month commitment. Officers may also claim additional shifts through the company scheduling platform, with the opportunity to build up to a full-time schedule of as many as 40 hours per week. The position pays $20.50 per hour and has a scheduled shift on Saturday from 10:00 AM to 10:00 PM. The officer provides customer service while carrying out security procedures and site policies, responds to incidents and concerns, patrols the retail location, and reports unusual activity and hazards.

Requirements

  • At least 2 years of security-related experience.
  • Valid driver’s license in accordance with Allied Universal driver policy requirements; required for driving positions.
  • At least 18 years of age for unarmed roles or 21 years of age for armed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements depend on state and/or local laws and regulations and may be required before employment.

Nice To Haves

  • Loss prevention experience.
  • Comfort using a computer or tablet.

Responsibilities

  • Provide customer service to clients, shoppers, and visitors while following security procedures and site-specific policies, and participate in emergency response activities when appropriate.
  • Respond to incidents, customer concerns, and critical situations calmly and professionally, using problem-solving skills.
  • Conduct regular and random foot patrols throughout the retail location, including sales areas, entrances, parking areas, and perimeter locations.
  • Monitor for unusual activity, policy violations, and potential hazards, and report observations to appropriate site personnel.
  • Deter theft, unauthorized access, and disruptive behavior through a visible presence and timely communication.

Benefits

  • Medical, dental, and vision coverage.
  • Basic life and AD&D insurance.
  • Retirement plans and disability insurance.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Employee discounts at restaurants, entertainment venues, and more.
  • Paid training programs and opportunities for career advancement.
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