Security Officer Building Access Control

Allied Universal • Springfield, MA

3d • Onsite

About The Position

Allied Universal is hiring a part-time Security Officer for a healthcare front desk in Springfield, Massachusetts. The role provides customer service and carries out site-specific security procedures, visitor management, and emergency response activities. The position has a designated site and weekly Saturday shift from 3:00 PM to 11:00 PM, with a six-month commitment to that fixed shift. Additional shifts may be claimed through the scheduling platform, allowing the employee to increase hours up to 40 hours per week and later scale back as needed.

Requirements

• Be at least 18 years of age for unarmed roles or at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, in accordance with applicable federal, state, and local laws.
• Submit to a drug screen as a condition of employment to the extent permitted by law.
• Meet applicable state or local licensing requirements, which may be required before employment.
• Have a valid driver's license only if applying for a driving position.

Nice To Haves

• Customer service experience.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors at a healthcare front desk while carrying out site-specific security procedures, policies, and emergency response activities when appropriate.
• Greet visitors, verify identification and appointment information as applicable, issue visitor credentials, and maintain accurate access and visitor records.
• Monitor access to designated areas, follow established visitor management procedures, and report unusual activity or access concerns to appropriate personnel.
• Respond calmly and professionally to incidents, medical emergencies, and critical situations in accordance with site procedures.
• Maintain a professional front desk presence, communicate clearly with healthcare personnel and visitors, and support a welcoming environment.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Discounts at restaurants, entertainment venues, and more through the employee perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED