Security Officer Customer Care
About The Position
As a part-time unarmed patrol security officer at a transportation location in Fort Worth, Texas, you will help safeguard clients, passengers, visitors, and employees. You will maintain a visible presence, patrol assigned areas, support access control, respond to security-related concerns, and use technology to document activities. The role is scheduled for Saturday and Sunday from 10:00 PM to 6:00 AM and pays $18.11 per hour. Allied Universal describes its workplace as dynamic, welcoming, and collaborative, with a people-first culture guided by agility, reliability, innovation, teamwork, and integrity. The company offers technology for viewing and claiming additional shifts, paid training, career growth opportunities, a retirement savings plan, and discounts through its Perks Program.
Requirements
- Be at least 18 years of age for unarmed roles.
- Possess a high school diploma or equivalent.
- Submit to a background investigation as a condition of employment, in accordance with applicable laws.
- Submit to a drug screen as a condition of employment, to the extent permitted by law.
- Meet applicable state or local licensing requirements, which may be required before employment.
- A valid driver’s license is required for driving positions only.
Nice To Haves
- Customer service experience.
- Access control and badge experience.
- CPR certification.
- Comfort using a computer or tablet.
- CPR and First Aid experience.
Responsibilities
- Provide customer service to passengers, visitors, and personnel by carrying out security procedures and site-specific policies and, when appropriate, emergency response activities.
- Conduct regular and random unarmed patrols throughout transportation facilities, terminal areas, parking locations, and perimeter areas to identify and report unusual activity or conditions.
- Respond calmly to incidents and critical situations, follow site-specific protocols, and notify appropriate personnel.
- Monitor access points and restricted areas, verify credentials as required, and document observations according to site procedures.
- Maintain detailed activity logs and incident reports, and communicate relevant information to Allied Universal leadership and client representatives.
Benefits
- Access to technology to view and claim additional shifts.
- Paid training.
- Career growth opportunities.
- Retirement savings plan.
- Discounts on brands and services through the Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
