Security Officer Customer Assistance

Allied Universal • Wichita, KS

5d

About The Position

As a Security Officer Customer Assistance in Wichita, Kansas, you will serve and safeguard clients at a technology, media, and telecommunications location. You will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. The role includes providing professional customer service to employees and visitors, responding to incidents and service requests, and using computer or tablet tools to document activities.

This is a full-time position with a stated pay rate of $19.75 per hour. The listed schedule is Wednesday through Sunday, 2:00 PM to 10:00 PM.

Requirements

• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements may apply under state or local laws and regulations and may be required before employment.
• A valid driver's license is required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet.
• Customer service experience.

Responsibilities

• Provide customer service to clients, visitors, and employees by following site-specific procedures and security-related protocols.
• Respond calmly and professionally to incidents, service requests, and critical situations, including appropriate emergency response activities.
• Conduct regular and random patrols of the facility, grounds, access points, and perimeter to identify unusual activity, potential hazards, and policy concerns.
• Monitor access control points, visitor activity, and security-related equipment, and report observations or incidents according to site procedures.
• Maintain accurate activity logs, incident reports, and communication records.
• Collaborate with Allied Universal leadership and site personnel.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Paid training and access to career growth opportunities.
• Access to technology for viewing and claiming additional shifts.
• Discounts on brands and services through the Perks Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED