Security Officer - Surveillance Operations Center

GardaWorld•Oakland, CA
•Onsite

About The Position

GardaWorld Security Services is hiring a Security Officer for a Surveillance Operations Center in Oakland, California. The role involves monitoring security systems and screens to identify suspicious activity or threats, documenting incidents, responding to potential emergencies, and conducting foot patrols. The officer also controls access to secure areas, verifies identities, reviews systems for vulnerabilities or malfunctions, and collaborates with law enforcement when needed. The schedule is 32 hours per week, with shifts on Saturday–Sunday from 2:30 PM to 11:00 PM and Wednesday–Thursday from 10:30 PM to 7:00 AM. The hourly wage is $30.00. GardaWorld provides a uniform at no cost and offers career growth opportunities.

Requirements

  • Hold a state security license and have completed additional 32-hour BSIS security training; additional security training may be obtained during the hiring process.
  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Have at least one year of security operations center operator (SOC) experience.
  • Be familiar with security operations software such as Lenel and CCure.
  • Be familiar and comfortable with clearing alarms.
  • Be familiar and comfortable with creating and issuing badges for employees, vendors, and visitors.
  • Have strong customer service skills or experience.
  • Provide an up-to-date security résumé.
  • Have strong report-writing skills.
  • Have sharp visual awareness and exceptional concentration skills.
  • Have strong proficiency with technology.

Nice To Haves

  • Security, military, or law enforcement experience.

Responsibilities

  • Monitor security systems to detect suspicious activity.
  • Document observed events and incidents by writing detailed reports.
  • Respond quickly to incidents or potential threats.
  • Conduct regular patrols to help ensure the safety of the premises.
  • Control access to secure areas and verify visitors’ identities.
  • Analyze security systems to identify potential vulnerabilities or malfunctions.
  • Collaborate with law enforcement during serious situations or emergencies.
  • Help ensure the safety and protection of individuals and property.
  • Clear alarms and create and issue badges for employees, vendors, and visitors.

Benefits

  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer matching contributions.
  • Disability coverage.
  • Life insurance options.
  • Career growth opportunities.
  • Uniform provided at no cost.
  • DailyPay availability for GardaWorld employees.
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