Security Officer - Surveillance Operations Center

GardaWorld•Oakland, CA
•Onsite

About The Position

GardaWorld Security Services is hiring a Security Surveillance Operations Center Operator / Foot Patrol Monitor in Oakland, California. The role involves monitoring security systems and screens to spot suspicious activity or threats, documenting events and incidents, responding to potential threats, and conducting patrols to help protect people and property. The operator also controls access to secure areas, verifies visitor identities, reviews security systems for vulnerabilities or malfunctions, and works with law enforcement during serious incidents or emergencies. The position is scheduled for 32 hours per week across two possible schedules: Saturday–Sunday, 2:30 p.m.–11:00 p.m., or Wednesday–Thursday, 10:30 p.m.–7:00 a.m. The hourly wage is $30.00. Uniforms are provided at no cost. GardaWorld also describes career-growth opportunities and a comprehensive benefits package.

Requirements

  • Hold a state security license and additional 32-hour BSIS security training; additional security training may be obtained during the hiring process.
  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Have at least one year of security operations center operator experience.
  • Be familiar with security operations software such as Lenel and CCure.
  • Be familiar and comfortable with clearing alarms.
  • Be familiar and comfortable with creating and issuing badges for employees, vendors, and visitors.
  • Have strong customer-service skills or experience.
  • Provide an up-to-date security resume.
  • Have strong report-writing skills.
  • Have sharp visual activity and exceptional concentration skills.
  • Have strong proficiency with technology.

Nice To Haves

  • Security, military, or law-enforcement experience.

Responsibilities

  • Monitor security systems to detect suspicious activity.
  • Document observed events and incidents in detailed reports.
  • Respond quickly to incidents or potential threats.
  • Conduct regular patrols to help ensure premises are safe.
  • Control access to secure areas and verify visitors’ identities.
  • Analyze security systems to identify potential vulnerabilities or malfunctions.
  • Collaborate with law enforcement during serious situations or emergencies.
  • Help ensure the safety and protection of individuals and property.
  • Clear alarms and create and issue badges for employees, vendors, and visitors.

Benefits

  • Competitive hourly wage of $30.00 per hour.
  • DailyPay availability for GardaWorld employees.
  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer matching contributions.
  • Disability coverage.
  • Life insurance options.
  • Career-growth opportunities.
  • Uniform provided at no cost.
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