Security Officer Unarmed Driver Customer Service

Allied Universal•Katy, TX
•Onsite

About The Position

Allied Universal is hiring a part-time Unarmed Patrol Officer/Driver at a commercial real estate location in Katy, Texas. The role involves conducting routine patrols, maintaining a visible presence to help deter security-related incidents, and providing welcoming customer service to tenants and visitors. The position offers a schedule of Saturday and Sunday, 2:00 p.m. to 10:00 p.m., at $18.00 per hour. The officer will support the site by following security procedures and site-specific policies, responding professionally to incidents and concerns, monitoring property access and activity, and documenting observations and events. Allied Universal offers access to technology for claiming additional shifts, paid training, career growth opportunities, a retirement savings plan, and discounts through its Perks Program.

Requirements

  • A valid driver's license is required for this driving position and must meet Allied Universal driver policy requirements.
  • At least one year of security-related experience is required.
  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations, and may be required before employment.

Nice To Haves

  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, vendors, and contractors while carrying out security procedures, site-specific policies, and appropriate emergency response activities.
  • Respond to incidents, tenant concerns, and critical situations calmly and professionally, escalating matters according to site procedures.
  • Conduct regular and random unarmed patrols of building common areas, parking areas, exterior grounds, access points, and the perimeter.
  • Monitor property access and observe visitor and vendor activity; report unusual conditions, maintenance concerns, and policy violations to appropriate personnel.
  • Complete accurate activity reports, incident documentation, and shift logs in accordance with company and site requirements.

Benefits

  • Paid training and access to career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
  • Access to technology to view and claim additional shifts.
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