Security Officer

Banner Health•Chandler, AZ

3d•Onsite

About The Position

The Security Officer patrols Banner Ocotillo Medical Center facilities and grounds to support the welfare and safety of personnel and patients. The officer responds to emergency situations, helps maintain a therapeutic and secure environment, monitors alarms, controls access, and assists patients, visitors, employees, and medical staff. The position is system wide, and officers may be assigned to work at any facility as needed. The officer reports to the Security Supervisor, or to the OIC in their absence, and may provide guidance to staff, visitors, and patients during security emergencies. The role works a night shift schedule of three 12-hour shifts and a half shift to complete a 40-hour work week. The listed night schedule is Wednesday through Saturday: Wednesday midnight–6 a.m., followed by Thursday through Saturday 6 p.m.–6 a.m. Candidates must be able to meet the position’s physical requirements, including passing a functional capacity evaluation involving 44 steps and 20 partial burpees in under two minutes. The officer must maintain required security certifications, complete Banner Health Basic Officer Academy and other required training, and qualify and maintain proficiency with assigned non-lethal weapons. A valid driver’s license and eligibility for coverage under the company auto insurance policy are required. A Fingerprint Clearance Card must be held at hire and maintained during employment. Employees at Banner Behavioral Health Hospital must also sign a Criminal History Affidavit upon hire.

Requirements

Maintain required security certifications.
Possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
Possess the ability to make accurate observations and exercise good independent judgment, including during emergencies.
Demonstrate the ability to write comprehensive security reports.
Successfully complete required security departmental training, annual department-specific training, and mandatory assigned training.
Successfully complete Banner Health Basic Officer Academy.
Maintain a professional appearance and demeanor and possess strong verbal communication skills.
Qualify and maintain proficiency with assigned non-lethal weapons.
Demonstrate the ability to perform the physical requirements of the position and successfully complete related skills testing, including the functional capacity evaluation.
Possess a Fingerprint Clearance Card at hire and maintain it for the duration of employment.
Employees working at Banner Behavioral Health Hospital must sign a Criminal History Affidavit upon hire.

Nice To Haves

Prior law enforcement, military, corrections, healthcare, or advanced security experience.
Additional related education and/or experience.

Responsibilities

Patrol and inspect facilities, grounds, and unoccupied areas to help maintain a safe and secure environment.
Respond to emergency codes and other requests for assistance and control.
Assist employees with security matters, mediate disputes, conduct interviews and searches, and enforce parking and traffic regulations.
Assist medical staff in restraining and handling troubled or combative patients while following security policies.
Set alarms, check alarms for proper operation, and lock or unlock facility doors at prescribed times.
Conduct and log money pick-ups from departments and deliver the contents to the appropriate destination department.
Release bodies from the morgue after ensuring all required paperwork is complete.
Escort patients, visitors, and employees when required for security purposes.
Maintain current knowledge of applicable laws and regulations; perform citizen arrests and use critical thinking in stressful situations as needed.
Use assigned non-lethal weapons appropriately and effectively according to policy and training.
Investigate complaints, critical security incidents, and unusual activities involving patients, employees, and visitors; complete written reports and maintain an accurate shift activity log.
Testify professionally in criminal court, state hearings, and review boards when required.
As assigned, help maintain and preserve confidential health documents, including scanning them into electronic patient health information systems.
Participate in security lead training designed for staff.
Proactively identify, deter, and respond to security incidents; provide guidance and direction during security emergencies.
Complete required security training and demonstrate the physical capabilities required for the position.