About The Position

Allied Universal is hiring a full-time Security Officer - Dispatch - Secure Technology in Sparks, Nevada, serving a utilities location. The role coordinates dispatch communications, monitors activity, documents incidents, and supports timely responses to security-related needs. It includes driving and requires strong customer service and clear communication while helping maintain an organized environment. The listed pay rate is $27.00 per hour. The schedule is Tuesday through Saturday, 10:00 PM to 6:00 AM.

Requirements

  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
  • Be at least 18 years old for unarmed roles or 21 years old or older for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations.

Nice To Haves

  • Customer service experience.
  • Comfort using a computer or tablet.
  • Loss prevention experience.
  • Ability to lift more than 20 pounds.

Responsibilities

  • Provide customer service to utility operations personnel, contractors, and visitors by following site-specific security procedures, access-control policies, and emergency response activities when appropriate.
  • Monitor dispatch communications, alarm activity, and incoming service requests; document, prioritize, and route information to appropriate personnel.
  • Respond calmly to incidents, alarms, and critical situations, coordinating communications with site contacts and emergency responders as directed.
  • Maintain detailed dispatch logs, incident reports, activity records, and shift handoff information according to site-specific requirements.
  • Conduct regular and random patrols of operational areas, access points, and the perimeter as assigned.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
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