Security Officer Patrol Incident Documentation

Allied Universal•City of Troy, NY

About The Position

Allied Universal is hiring a full-time, unarmed Patrol Officer at a manufacturing and industrial location in Troy, New York. The officer will conduct routine patrols, maintain a visible presence to help deter security-related incidents, support a welcoming environment for employees and visitors, and provide customer service while responding professionally to site needs. The role pays $21.35 per hour. The schedule is Monday 4:00 PM–12:00 AM and Thursday through Sunday 8:00 AM–4:00 PM. Applicants must have at least six months of security-related experience, be at least 18 years old for an unarmed role, and have a high school diploma or equivalent. Employment is conditional on a background investigation and drug screen, subject to applicable laws. State or local licensing may be required before employment. A valid driver's license is required only for driving positions. Allied Universal describes its workplace as dynamic, welcoming, collaborative, and team-oriented, with a culture guided by care, teamwork, and integrity. The company offers access to a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance, as well as paid training, career growth opportunities, shift-claiming technology, and a discounts program.

Requirements

  • At least 6 months of security-related experience.
  • At least 18 years of age for unarmed roles; armed roles require applicants to be 21 or older.
  • High school diploma or equivalent.
  • Submit to a background investigation, in accordance with applicable federal, state, and local laws.
  • Submit to a drug screen to the extent permitted by law.
  • Meet applicable state or local licensing requirements, which may be required before employment.
  • A valid driver's license is required for driving positions only.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and delivery personnel by following security procedures, site-specific policies, and appropriate emergency response activities.
  • Respond calmly and professionally to incidents, alarms, and critical situations, following established reporting and escalation procedures.
  • Conduct regular and random unarmed patrols of manufacturing and industrial areas, building interiors, parking areas, loading docks, and the perimeter; identify and report unusual conditions.
  • Monitor access points and visitor activity, verify credentials as directed, and help maintain orderly entry and exit procedures.
  • Accurately document observations, incidents, and patrol activities, and communicate relevant information to site contacts and Allied Universal supervision.

Benefits

  • Access to a retirement savings plan.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Paid training.
  • Career growth opportunities.
  • Access to technology to view and claim additional shifts.
  • Discounts on brands and services through the Perks Program.
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