Security Officer Full Time Visitor Welcome Desk

Allied Universal•Detroit, MI

3d•Onsite

About The Position

As a full-time Security Officer at the Visitor Welcome Desk in an educational setting in Detroit, Michigan, you will welcome students, staff, and visitors while supporting access control and maintaining a professional, approachable presence. You will monitor entry activity, communicate clearly, respond to security-related concerns, and help create a positive campus experience. The role serves and safeguards clients in education and other industries, guided by agility, reliability, innovation, teamwork, caring, and integrity. The posted pay rate is $18.40 per hour. The schedule is 3:00 PM–11:00 PM on Monday, Friday, Saturday, and Sunday. Applicants are subject to a background investigation and, where permitted by law, a drug screen. Licensing requirements may apply under state or local law. A valid driver’s license is required only for driving positions.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience.
Comfort using a computer or tablet.
Access control and badge experience.
CPR and/or First Aid certification.

Responsibilities

Provide customer service to students, faculty, staff, visitors, and guests while carrying out site-specific security procedures, policies, and emergency response activities at the front desk.
Monitor access by greeting visitors, verifying credentials as directed, issuing visitor passes, and maintaining accurate visitor records.
Respond to incidents, alarms, and critical situations calmly and professionally, following established escalation and notification procedures.
Receive and route calls, provide directions and general information, and communicate security concerns to appropriate campus personnel or emergency responders.
Stay aware of activity in the front desk area and help deter unauthorized access or inappropriate conduct through a professional presence.