Security Officer Welcome Desk

Allied Universal•Omaha, NE

12d•Onsite

About The Position

As a Security Officer Welcome Desk in Omaha, Nebraska, you will serve and safeguard clients at a commercial real estate location. You will provide a welcoming presence while supporting access control, visitor management, and security-related communications. The role helps maintain an organized, professional environment through customer service and attention to detail. The position is full-time, with a schedule of Monday and Tuesday from 4:00 PM to 12:00 AM, Friday from 12:00 AM to 8:00 AM, and Saturday and Sunday from 8:00 AM to 4:00 PM. The pay rate is $18.50 per hour.

Requirements

At least 6 months of security-related experience.
At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
State or local licensing may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience.
Comfort using a computer or tablet.

Responsibilities

Provide customer service to tenants, visitors, and clients at a commercial real estate front desk while carrying out security procedures, site-specific policies, and appropriate emergency response activities.
Greet visitors, verify authorization, manage visitor registration, and direct guests to appropriate offices or building areas.
Monitor lobby activity, report unusual conditions or unauthorized access concerns, and deter inappropriate activity through a professional presence.
Respond calmly to incidents, alarms, and critical situations, following site-specific escalation and notification procedures.
Perform front-desk administrative duties, including answering phones, receiving deliveries, maintaining logs, and communicating relevant information to building management and Allied Universal leadership.