About The Position

As a full-time unarmed patrol officer at a hotel and resort location in Kissimmee, Florida, you will serve and safeguard clients by monitoring and patrolling assigned areas, maintaining a visible presence to help deter incidents, and assisting guests, residents, and staff professionally. You will communicate clearly, respond to security-related concerns, provide exceptional customer service, and reflect Allied Universal’s values of agility, reliability, innovation, care, teamwork, and integrity. The schedule is Wednesday through Friday, 11:00 PM–7:00 AM, and Saturday, 7:00 PM–7:00 AM. The pay rate is $17.14 per hour.

Requirements

  • At least two years of security-related experience.
  • At least 18 years of age for unarmed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations, and may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • A state-, county-, or city-issued security license is preferred.
  • Comfort using a computer or tablet is preferred.
  • CPR and first aid are preferred.

Responsibilities

  • Provide customer service to guests, owners, visitors, and staff by following site-specific policies, security procedures, and emergency response protocols.
  • Conduct regular and random unarmed foot and/or vehicle patrols of guest areas, resort grounds, parking areas, amenities, and perimeter locations to identify unusual activity and potential security concerns.
  • Respond calmly and professionally to incidents, guest concerns, alarms, and critical situations; escalate matters to appropriate site contacts and emergency services when needed.
  • Monitor access points and visitor activity, provide directions and assistance, and help maintain a welcoming environment.
  • Complete accurate incident reports, patrol logs, and other required documentation in accordance with company and site-specific procedures.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts.
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