Security Officer (Part-Time) - West Palm Beach Station

Brightline•West Palm Beach, FL

4d•Onsite

About The Position

As a member of Brightline’s Safety & Security team, the Security Officer helps provide a safe and welcoming environment by monitoring and patrolling stations, controlling access, screening guests and their belongings, and following security procedures. The role involves working in a small team, interacting frequently with guests, and using screening and monitoring technology. The officer reports to a supervisor and may respond to safety or security situations, guest inquiries, and requests for assistance. The position pays $20.00 per hour and is part-time at Brightline’s West Palm Beach Station. Duties and responsibilities may change as business needs evolve. The role requires shift availability, including weekends and holidays, and the ability to remain alert in both active and stationary settings.

Requirements

Minimum age of 18.
Ability to work shifts, including weekends and holidays.
English speaking, reading, and writing skills at a high-school level.
Prepared to work toward and obtain a security license before operations begin.
Ability to remain vigilant while moving, active, or mobile, and while stationary for long periods.
Ability to handle and prioritize competing assignments.
Ability to interact successfully with a diverse population and work as part of a team.
Detail-oriented approach and ability to treat people with dignity and respect.
Good listening skills and ability to assess situations quickly and effectively.
Strong communication skills and ability to share information clearly and concisely.
Ability to remain calm under pressure and in emergencies.
Physical ability to perform the duties described, including standing, walking, stooping, kneeling, crouching, or crawling; regularly lifting or moving objects up to 10 pounds, frequently lifting or moving up to 50 pounds, and occasionally lifting or moving more than 100 pounds. Objects weighing 70 pounds or more must be accompanied by a second person.
Ability to use hands and arms for handling and reaching, and to talk and hear.

Nice To Haves

One year of experience as a licensed Class D security field officer.
Availability to pick up last-minute shifts.
Ability to speak multiple languages.

Responsibilities

Enforce policies and procedures established by the management team.
Conduct foot patrols in assigned areas and watch for suspicious behavior or potential safety concerns.
Sound alarms or contact police or fire services when needed.
Screen guests and luggage at checkpoints using X-ray machines and wands, maintaining current certification to operate screening equipment.
Handle sensitive guest inquiries and complaints in coordination with other Brightline entities, and respond to requests for information from guests and outside agencies.
Maintain accurate logs and prepare required reports, including investigative documents.
Respond courteously to requests for assistance.
Control access at assigned posts in accordance with Brightline security initiatives while remaining focused and vigilant.
Monitor CCTV and intrusion and fire alarm systems.
Review Brightline communication channels, including the bConnected company intranet, during work hours.
Work collaboratively with teammates and other parties as needed.