Security Officer

The Global Ambassador Hotel•Phoenix, AZ

About The Position

The Security Officer helps protect The Global Ambassador’s hotel premises, guests, and team members. The role involves patrolling the property, monitoring surveillance cameras and access points, responding to incidents and requests, enforcing hotel policies, investigating suspicious activity, and maintaining security records. The officer also assists guests and cooperates with local authorities on security matters. The role requires working Thursday, Friday, and Saturday from 4:30 PM to 12:30 AM. Previous hospitality security experience is preferred. The listed pay is $23.50 per hour.

Requirements

  • Knowledge of incident response protocols.
  • Strong communication, reporting, and customer service skills.
  • Ability to stand and walk for long periods and work varied shifts.
  • Professional appearance and integrity.
  • Proof of eligibility to work in the United States is required.

Nice To Haves

  • Previous security experience in hospitality is preferred.
  • De-escalation, self-defense, and restraint tactics are a plus.

Responsibilities

  • Patrol hotel premises and respond to incidents and requests.
  • Monitor surveillance cameras and access points.
  • Enforce hotel policies, maintain order, and address disturbances.
  • Respond to and document accidents, safety hazards, and security breaches.
  • Assist guests and provide excellent customer service.
  • Investigate suspicious activity and trespassing.
  • Cooperate with local authorities regarding security matters.
  • Perform security checks and maintain records.

Benefits

  • Competitive compensation.
  • Comprehensive benefits, including medical, dental, vision, and more, for team members working 25 or more hours per week.
  • Paid time off eligibility for team members working 32 or more hours per week.
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