About The Position

The Security Officer for ParkX Management helps ensure that the facility operates smoothly, safely, and cleanly and provides a positive experience for residents, tenants, and guests. The role includes patrols, access control, observation and reporting, enforcement of property rules, maintaining plaza kiosks, assisting with traffic and valet operations, and supporting events at designated locations. The posted schedule is Saturday and Sunday, 8 a.m. to 4 p.m.

Requirements

  • High school diploma.
  • Must be a security officer certified by the state of Virginia.
  • At least one year of experience in a customer-service-related field.
  • Valid driver's license without major violations.
  • Flexibility to work after hours and weekends as needed.
  • Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
  • Strong sense of urgency.
  • Strong problem-solving, time-management, and communication skills.
  • Credibility, trustworthiness, and a high degree of integrity.
  • Ability to hold oneself and others accountable and strive for excellence.
  • Positive, can-do attitude and ability to support growth and innovation.
  • Customer-focused and results-oriented approach.
  • Desire to continuously learn and develop.
  • Exceptional oral and written communication, active listening, and organizational skills.
  • Ability to establish strong working relationships in a team setting.
  • Ability to multitask and prioritize tasks with strong attention to detail in a fast-paced environment.
  • Self-directed and able to work independently with minimal supervision.
  • Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach.
  • Ability to push, pull, or lift up to 50 pounds.
  • Ability to perform continuous repetitive motions.
  • Ability to work under variable temperature conditions, including extreme heat or cold, variable noise levels, indoors and outdoors, and around fumes, hazards, dust, mite hazards, chemicals, and bio-hazards.

Responsibilities

  • Complete hourly patrol routes of the property using the security system.
  • Control access for guests, tenants, and vendors.
  • Ensure property is not damaged.
  • Conduct routine foot patrols in and around the building.
  • Perform other duties as assigned.
  • Observe and report safety issues.
  • Issue banning notices to rule violators, maintain the related files, and notify management when necessary.
  • Maintain the appearance of the two plaza kiosks.
  • Enforce the no-dogs-on-the-plaza policy.
  • Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct updated and communicate it to guests as needed.
  • Report unknown work occurring at the property to management.
  • Immediately notify Park X, commercial property management, and residential property management about vehicles parked illegally on the plaza.
  • Tell guests that fire-access areas must remain accessible for fire trucks and ambulances.
  • Close loading dock doors as needed.
  • Report concerns to management.
  • At Reston and Loudoun Station, assist the Marketing team before, during, and after events as needed.
  • At Reston Station, manage the valet and ensure cars are not parked on the plaza or down ramp.
  • At Reston Station, ensure the plaza marketing plan is followed during special events.
  • At Reston Station, manage traffic entering the plaza and keep it moving.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) match.
  • Life insurance.
  • Career development and opportunities for advancement within the expanding portfolio.
  • Annual professional development funds.
  • Free parking and EV charging.
  • Parental leave program.
  • Friendly work environment that values collaboration.
  • Potential eligibility for a discretionary annual incentive program, subject to program rules and individual and organizational performance.
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