Security Officer-PRN- As Needed

Broadlawns Medical Center•Socorro, NM

20h•Onsite

About The Position

The Security Officer works under the general supervision of the Public Safety Supervisor and Public Safety Director. The officer completes regular tours of Broadlawns Medical Center and patrols the campus buildings and grounds on foot and in a vehicle to maintain order and help protect the lives and property of people on hospital premises. Duties include preventing or responding to fire, theft, assault, vandalism, safety concerns, and other incidents; supporting access control; assisting patients, visitors, employees, and motorists; and responding to emergencies and announced emergency codes. The role requires professional, dignified interactions, including when managing aggressive or combative individuals, and accurate completion of incident reports, logs, and other required paperwork. This is a PRN, as-needed position. Officers must complete and maintain behavior management certifications and other training required to perform the job. Required training includes Basic Training Certification from the International Association of Hospital Security and Safety within six months of hire, as well as training in Taser, ASP Baton, and OC Spray systems through Broadlawns within six months of hire. Taser and OC Spray training involve exposure to those systems.

Requirements

High school diploma or equivalent.
Valid Iowa driver’s license.
Must not have been convicted of a crime other than a minor traffic violation in the previous five years, have any felony conviction, or have more than three moving violations in a 12-month period.
One year of security, behavioral health, or related experience, or completion of a two- or four-year degree in a related field.
Candidates who do not meet the minimum education or experience requirements must complete a six-month probationary period, all required training, and demonstrate competency in public safety duties.
Basic Training Certification from the International Association of Hospital Security and Safety must be obtained within six months of hire.
Excellent written and verbal communication skills.
Ability to work independently and without direct supervision.
Ability to physically manage and restrain aggressive individuals.
Ability to complete training necessary for the job, including Taser, ASP Baton, and OC Spray training through Broadlawns within six months of hire; Taser and OC Spray training require exposure to those systems.
Ability to remain calm during crisis situations.
Must complete and maintain behavior management certifications and other training necessary to perform the job.

Responsibilities

Patrol hospital buildings and grounds to prevent or respond to fires, theft, assault, or vandalism.
Ensure that only authorized personnel are admitted onto Broadlawns Medical Center premises.
Escort and assist visitors, patients, and employees to and from parking lots or between buildings, and assist motorists stranded on hospital property.
Maintain current lost-and-found logs and notify individuals when reported items are located.
Serve as a member of the Fire Response Team and respond to fire alarms.
Investigate unusual circumstances reported by hospital staff, visitors, physicians, or patients.
Document incidents, including investigative steps taken and results.
Respond promptly to emergency calls for assistance involving disorderly conduct or combative behavior.
Inspect buildings and grounds, including doors, windows, and locks, to assess security.
Inspect outgoing parcels as necessary to prevent theft of hospital property.
Report safety and fire hazards observed during patrols and inspections.
Assist with traffic control by keeping fire lanes, fire hydrants, and ambulance entrances clear of vehicles.
Issue parking tickets to vehicle operators who violate parking regulations and complete associated paperwork when assigned.
Maintain an accurate log of activity during each tour of duty.
Respond promptly to all announced emergency codes.
Maintain professional conduct with patients who communicate or behave aggressively, and physically manage aggressive individuals while preserving their dignity as much as possible.
When assigned, complete at least two interior tours of the medical center per shift.
Respond to calls for assistance at the first available opportunity and complete required reports, paperwork, and daily logs by the end of the shift.
Immediately report safety issues to the department supervisor using the appropriate reporting standards.
Complete special orders and assignments as directed.
Treat patients, employees, physicians, volunteers, and visitors with dignity; follow the assigned work schedule; and demonstrate sound decision-making.
Perform other duties as assigned.