Security Officer Outlet Mall Patrol

Allied Universal•Ontario, CA
•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer for outlet mall patrol in Ontario, California. The role provides a fixed weekly schedule at an assigned site, with a six-month commitment to the designated site and anchor shifts. Officers may claim additional shifts through the company scheduling platform, with the opportunity to work up to 40 hours per week and scale back as needed. The posted pay rate is $23.34 per hour. Scheduled shifts are Monday from 12:00 PM to 8:00 PM and Sunday from 11:00 AM to 8:00 PM. The officer provides customer service while following security procedures and site-specific policies, responds to incidents and emergencies, patrols retail and surrounding areas, monitors activity, and documents and communicates relevant observations.

Requirements

  • Possess a high school diploma or equivalent.
  • Be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
  • Submit to a background investigation as a condition of employment, in accordance with applicable laws.
  • Submit to a drug screen as a condition of employment, to the extent permitted by law.
  • Meet any applicable state or local licensing requirements, which may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Customer service experience.
  • CPR certification.

Responsibilities

  • Provide customer service to clients, visitors, and retail associates while carrying out security procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
  • Conduct regular and random patrols throughout retail sales areas, common areas, entrances, loading areas, parking facilities, and the surrounding perimeter to help deter unauthorized activity.
  • Monitor access points and observe activity throughout the location, reporting suspicious behavior, hazards, and policy violations to appropriate personnel.
  • Accurately document incidents, observations, and patrol activities, and communicate relevant information to site leadership and Allied Universal management.

Benefits

  • Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Employee discounts at restaurants, entertainment venues, and other businesses through the perks program.
  • Paid training programs and opportunities for career advancement.
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