Security Officer- Security
About The Position
The Security Officer performs protective and enforcement functions in a courteous and restrained manner when responding to emergencies, undesirable conduct, disturbances, and threats to life or property. The role helps maintain a safe and secure environment for guests, visitors, and associates while monitoring and assisting with enforcement of hotel policies and procedures, Regulation 6, applicable federal, state, and local laws, and relevant company labor contract provisions. Duties include patrolling the hotel interior, parking lot, and garage; identifying potential security and safety risks; assisting injured guests and providing first aid until professional help arrives; responding to calls and alarms; monitoring security systems; and preparing reports. The officer also assists guests, manages traffic when needed, and shares relevant shift information with colleagues.
Requirements
- High school diploma.
- Valid Alcohol Awareness Card.
- Valid driver's license and DMV printout.
- CPR and First Aid certification.
- Must be at least 21 years of age.
- Must be able to work varied shifts, including weekends and holidays.
Nice To Haves
- Prior security experience in an upscale resort.
- Additional language ability.
Responsibilities
- Conduct foot patrols of the hotel interior to identify potential security and safety risks or undesirable conditions.
- Evaluate situations, make logical decisions, and direct work as appropriate.
- Assist injured guests and provide first aid until professional help arrives.
- Patrol the parking lot and garage by vehicle or on foot.
- Maintain order and respond calmly and persuasively to emergencies, fire or safety hazards, and threats to life or property.
- Address undesirable conduct and violations of hotel policy and civil laws as warranted to protect guests, associates, patrons, and property.
- Answer security telephone and safety hotline calls and respond promptly according to priority.
- Share relevant information about house count, conventions, arrivals, and departures between shifts.
- Learn and monitor the life-safety system, including the building layout and fire-extinguisher locations; complete alarm reports and checks and relay pertinent information between shifts.
- Monitor security screens for unusual activity and report suspicious behavior or alarms by radio to the supervisor on duty.
- Assist guests by providing directions and answering questions courteously.
- Complete written reports as assigned.
- Control and direct traffic as needed.
- Administer CPR and/or first aid.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
