About The Position

As a full-time front desk Security Officer at a utilities location in Richmond, Virginia, you will help safeguard the client’s facility while providing a professional and welcoming experience for visitors, employees, and contractors. You will manage access, monitor entry activity, communicate clearly with staff and guests, and help address security-related concerns. The role is scheduled for afternoons, 3:00 PM to 11:00 PM, Monday and Thursday through Sunday, and pays $19.57 per hour.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • CPR certification is preferred.
  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.
  • A guard card or license is preferred.

Responsibilities

  • Greet visitors, answer inquiries, and direct guests, employees, and contractors according to site-specific procedures.
  • Monitor facility access by verifying visitor credentials, maintaining visitor logs, issuing authorized access materials, and communicating access concerns to appropriate personnel.
  • Respond calmly to incidents, alarms, and critical situations by following established emergency response procedures and notifying appropriate contacts.
  • Observe front desk and lobby activity, report unusual conditions or security-related concerns, and help deter unauthorized access through a professional presence and consistent application of site policies.
  • Complete required reports, maintain accurate records, and communicate shift activity, incidents, and operational concerns to Allied Universal leadership and site representatives.

Benefits

  • Access to a retirement savings plan.
  • Access to medical, dental, vision, basic life and AD&D, and disability insurance.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
  • Discounts on brands and services through the Perks Program.
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