Security Officer Alarm Console Patrol Operations

Allied Universal•Olive Branch, MS

About The Position

Allied Universal is hiring a full-time Security Officer Alarm Console Patrol Operations in Olive Branch, Mississippi. The officer will serve and safeguard clients at a technology, media, and telecommunications location by monitoring assigned areas, conducting routine unarmed patrols, helping deter incidents, and supporting access control and alarm response. The role involves providing customer service and clear communication while using computer- or tablet-based tools. The schedule is Tuesday through Friday, 4:00 p.m. to 2:00 a.m. The pay rate is $16.50 per hour. Applicants must be at least 18 for unarmed roles and possess a high school diploma or equivalent. Applicants are subject to a background investigation and drug screen, as permitted by law. Licensing may be required under applicable state or local rules; a valid driver’s license is required only for driving positions.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation in accordance with applicable law.
  • Submit to a drug screen to the extent permitted by law.
  • Meet licensing requirements that may apply under state or local laws and regulations.
  • Have a valid driver’s license if the position involves driving.

Nice To Haves

  • Alarm panel experience is preferred.
  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and vendors by carrying out security procedures, site-specific policies, and emergency response activities when appropriate.
  • Conduct regular and random unarmed patrols of interior spaces, exterior grounds, entrances, parking areas, and perimeter areas; identify and report unusual activity, hazards, or access concerns.
  • Monitor access points and visitor activity, verify authorization as required, and maintain accurate visitor and incident documentation.
  • Respond to incidents, alarms, and critical situations calmly and professionally, following established escalation and notification protocols.
  • Communicate with site personnel, emergency responders, and Allied Universal leadership about incidents, observations, and security concerns.

Benefits

  • Retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
  • Discounts on brands and services through the Perks Program
  • Paid training
  • Access to career growth opportunities
  • Technology to view and claim additional shifts
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