Security Officer

Andy Frain Services•Woodstock, AL

About The Position

Provide security detail as outlined in post orders while building working relationships with customers, local law enforcement, and fire departments. Officers must remain aware of their surroundings, observe activity in their assigned areas, maintain a professional image, and provide excellent customer service. Duties may vary according to department size, organizational structure, geographic location, and post assignments. Reasonable accommodations may be made for certain ADA requirements, and additional duties may be assigned at the company's discretion.

Requirements

  • High school diploma or equivalent (GED).
  • Willingness to submit to a background check and drug screen; employment offers are contingent on successful completion of a background investigation.
  • Honesty, alertness, discipline, and constant vigilance.
  • Strong customer-service skills.
  • Ability to handle multiple priorities, work as part of a team, follow directions, and facilitate change.
  • Ability to work with a sense of urgency.
  • Strong oral and written communication skills.

Responsibilities

  • Control entrances and the movement of pedestrian and vehicle traffic.
  • Patrol buildings and perimeters, or maintain a fixed post, and report suspicious activity; investigate accidents and criminal acts.
  • Escort materials and personnel.
  • Inspect security and fire exposures.
  • Monitor cameras and other equipment continuously as directed by post orders.
  • Respond to alarms, incidents, and emergencies using knowledge of applicable policies, procedures, and regulations.
  • Complete Daily Activity Reports, log book entries, incident reports, and other assignment-related reports.
  • Maintain awareness of post-order revisions and customer and AFS information.
  • Maintain a professional image, greet customers, visitors, and employees politely, and provide customer service.
  • Know applicable life safety systems, fire panels, CCTV systems, and other equipment; help ensure the safe operation of elevators and access doors and know the contractors responsible for equipment maintenance.
  • Meet training and compliance guidelines set by AFS and other applicable agencies.
  • Communicate new security issues and relevant changes to the Security Supervisor daily.
  • Recommend improvements to safety and loss-prevention processes.
  • Report to the post on time and in full uniform.
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