About The Position

As a full-time unarmed patrol officer at a utilities location in Akron, Ohio, you will safeguard clients by monitoring and patrolling assigned areas, maintaining a visible presence, supporting access control and badge processes, and providing customer service to employees and visitors. You will use technology to document activities and work within site-specific policies and emergency response procedures. The position pays $16.97 per hour and is scheduled Monday 3:00 PM–11:00 PM, Thursday 7:00 AM–3:00 PM, and Friday through Sunday 3:00 PM–11:00 PM. Allied Universal describes its workplace as dynamic, welcoming, collaborative, and focused on a caring culture. Employees have access to training, career growth opportunities, technology for viewing and claiming additional shifts, a retirement savings plan, insurance benefits, and discounts through the company Perks Program.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet any licensing requirements imposed by applicable state or local laws and regulations before employment, if required.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Comfort using a computer or tablet is preferred.
  • CPR certification is preferred.
  • Customer service experience is preferred.
  • Access control and badge experience is preferred.

Responsibilities

  • Provide customer service to employees, contractors, visitors, and other authorized personnel while carrying out security procedures, site-specific policies, and emergency response activities as appropriate.
  • Conduct regular and random unarmed patrols of utility facilities, buildings, grounds, parking areas, access points, and perimeter areas to identify unusual conditions and help deter unauthorized activity.
  • Monitor access by verifying credentials, directing visitors, and reporting unauthorized access attempts according to site procedures.
  • Respond calmly to incidents, alarms, and critical situations; notify appropriate personnel and document activities according to established procedures.
  • Maintain accurate logs and incident reports, and communicate observations, maintenance concerns, and security-related issues to site contacts and Allied Universal leadership.

Benefits

  • Retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
  • Paid training
  • Career growth opportunities
  • Access to technology for viewing and claiming additional shifts
  • Discounts on brands and services through the Perks Program
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