Security Officer Part Time Lobby Credential Desk

Allied Universal•Wilmington, DE

3d•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer for a lobby credential desk at a commercial real estate location in Wilmington, Delaware. The officer welcomes tenants and visitors, manages access credentials, monitors alarm and access-control systems, and responds professionally to security concerns. The role combines customer service with a visible security presence to help deter incidents. The scheduled shifts are Saturday and Sunday, 5:00 PM to 1:00 AM. Pay is $17.50 per hour.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require being at least 21 years of age.
Possess a high school diploma or equivalent.
Submit to a background investigation in accordance with applicable law.
Submit to a drug screen to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

Alarm panel experience.
Customer service experience.
A guard card or license.
Access control or badge experience.
Loss prevention experience.

Responsibilities

Provide customer service to tenants, visitors, and contractors by following site-specific procedures and security policies.
Staff the front desk, greet and direct visitors, manage access, and maintain visitor records as applicable.
Monitor entry activity, cameras, alarms, and other assigned systems; report unusual activity and follow escalation procedures.
Respond calmly to incidents, alarms, and critical situations, contacting appropriate personnel and emergency responders when needed.
Maintain accurate activity and incident reports and communicate relevant information to building management and Allied Universal leadership.