Security Officer Lobby Access Desk

Allied Universal•Boston, MA

About The Position

Allied Universal is hiring a full-time Security Officer for an access desk at a utilities location in Dorchester, Massachusetts. The officer will help manage site entry, verify credentials, monitor access points, and report security-related concerns. The role combines access control and patrol duties with customer service and clear communication to support a welcoming and orderly environment. The schedule is Monday through Thursday, 5:30 AM to 2:30 PM. The pay rate is $22.00 per hour.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21 years of age.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Meet any state or local licensing requirements that may apply before employment.
A valid driver's license is required for driving positions only.

Responsibilities

Provide customer service to employees, contractors, visitors, and delivery personnel while following site-specific access control procedures and security policies.
Monitor access points, verify credentials and authorization, issue or retrieve visitor and contractor badges, and maintain accurate access-related logs and records.
Respond calmly and professionally to unauthorized access attempts, alarms, incidents, and critical situations, following established escalation procedures.
Coordinate with site contacts and emergency responders as appropriate during access-related incidents, emergencies, and service disruptions.
Conduct regular and random patrols of assigned access points, facility areas, and perimeter locations to deter unauthorized activity and report concerns.