Security Officer PT FLEX Dispatch Call Intake

Allied Universal • Washington, DC

3d • Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Enhanced for Dispatch Call Intake at a commercial real estate location in Washington, DC. The position provides a designated weekly anchor shift at an assigned site, with a six-month commitment. The employee may also claim additional shifts through the company scheduling platform, potentially increasing their schedule up to 40 hours per week while retaining the option to scale back. The role provides customer service, monitors security systems and communications, receives and documents calls, dispatches personnel and emergency responders, and responds to incidents. The listed pay rate is $23.30 per hour.

Requirements

• Meet the minimum age requirement: at least 18 for unarmed roles and 21 for armed roles; the posting specifies 21+ for this position.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, consistent with applicable laws.
• Submit to a drug screen as a condition of employment, to the extent permitted by law.
• Meet applicable state and local licensing requirements, which may be required before employment.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and building personnel by following site-specific procedures, access-control protocols, and emergency response activities.
• Monitor security-related systems, alarms, cameras, and communications equipment; receive and document calls for service, incidents, and maintenance-related concerns.
• Dispatch appropriate personnel and emergency responders according to established procedures, communicating clearly with field staff, property management, and first responders.
• Maintain accurate logs, incident reports, visitor records, and shift activity documentation in accordance with site requirements.
• Respond calmly and effectively to incidents and critical situations, escalating concerns to designated contacts as appropriate.

Benefits

• Medical, dental, vision, basic life, and AD&D coverage; eligibility for company health and retirement plans.
• Paid holidays, sick days, and personal days.
• Vacation time accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Paid training programs and opportunities for career advancement.
• Employee discounts at restaurants, entertainment venues, and other businesses through the perks program.
• Disability insurance.
• The posting also describes seven holidays paid at time and a half if worked, and 40 hours of vacation after one year at eligible work assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED