Security Officer Residential

Allied Universal•San Antonio, TX

1d•Onsite

About The Position

As a Security Officer providing reception services at a residential location in San Antonio, Texas, you will help safeguard residents, visitors, and property while maintaining a secure and welcoming environment. The role combines front desk customer service with access control, monitoring, incident response, and other security-related duties. You will work professionally and with integrity while following site-specific policies and procedures.

Requirements

Be at least 18 years of age for unarmed roles or 21 or older for armed roles.
Possess a high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

CPR/First Aid certification.
A Guard Card or license.
Comfort using a computer or tablet.
Access control or badge experience.
Customer service experience.

Responsibilities

Provide customer service to residents, visitors, vendors, and staff while carrying out security procedures, site policies, and emergency response activities.
Monitor property access; greet and screen visitors, verify authorizations, issue visitor passes or access credentials, and maintain accurate entry records.
Answer telephone calls, receive and route deliveries, provide directions and property information, and assist with routine front desk inquiries.
Monitor cameras, alarms, and other security systems; report unusual activity or maintenance concerns and document incidents according to site procedures.
Respond calmly and professionally to incidents and critical situations, notifying appropriate personnel or emergency responders as directed by site protocols.