Security Officer Full Time Reception Desk

Allied Universal•Cleveland, OH

12d•Onsite

About The Position

Allied Universal is hiring a full-time Security Officer for a reception desk at a financial institution in Cleveland, Ohio. The role creates a welcoming, professional first impression while monitoring access, assisting visitors, and responding to security-related concerns. The officer helps maintain an orderly environment for employees and guests through clear communication, teamwork, integrity, and customer service. The position is scheduled Monday through Friday, 8:00 a.m. to 4:00 p.m., and pays $16.23 per hour. Applicants are subject to a background investigation and, to the extent permitted by law, a drug screen. Licensing requirements may apply under state or local regulations.

Requirements

Be at least 18 years old for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation in accordance with applicable federal, state, and local laws.
Submit to a drug screen to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

Customer service experience is preferred.
CPR and First Aid certification are preferred.
Alarm panel experience is preferred.
Access control and badge system experience are preferred.

Responsibilities

Provide customer service to employees, visitors, and customers at the financial institution front desk while following security procedures and site-specific policies.
Greet visitors, verify identification and authorization as required, issue visitor credentials, and maintain accurate visitor and access records.
Monitor access and lobby activity, and report suspicious, unauthorized, or unusual activity to appropriate personnel.
Respond calmly and professionally to incidents, alarms, and critical situations in accordance with established emergency response procedures.
Answer incoming calls, provide directions and general assistance, and communicate professionally with building personnel, visitors, and Allied Universal leadership.