Security Officer Reception Access Desk

Allied Universal•Sunnyvale, CA
•Onsite

About The Position

As a Security Officer Reception Access Desk in a healthcare location in Sunnyvale, California, you will help safeguard patients, staff, visitors, and guests while supporting a welcoming environment. You will provide front-desk customer service, manage visitor access and credentials, monitor entry activity, and communicate with appropriate personnel. You will also respond calmly to incidents and follow site-specific security, healthcare, and emergency procedures.

Requirements

  • At least 6 months of security-related experience.
  • At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • A state-, county-, or city-issued security-related license.
  • Comfort using a computer or tablet.
  • Access control and badge experience.
  • Customer service experience.

Responsibilities

  • Provide customer service to patients, visitors, employees, and vendors while following site-specific security procedures, healthcare policies, and emergency response activities when appropriate.
  • Manage the front desk by greeting and directing visitors, confirming access requirements, issuing visitor credentials, and maintaining visitor records according to site procedures.
  • Monitor facility access and communicate with appropriate personnel about visitors, deliveries, appointments, and other front-desk activity.
  • Respond to incidents and critical situations calmly, following established emergency and escalation procedures.
  • Support a professional, welcoming healthcare environment, help deter unauthorized access, and report security-related concerns to site leadership.

Benefits

  • Access to technology for viewing and claiming additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
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