Security Officer Patrol Driver Customer Care

Allied Universal•Jersey City, NJ

About The Position

As a part-time unarmed Security Officer Patrol Driver Customer Care in Jersey City, New Jersey, you will serve and safeguard clients at a financial institution. You will conduct routine patrols, maintain a visible security presence, and provide customer service and communication. This is a driving post and requires a valid driver’s license in accordance with Allied Universal driver policy requirements. The schedule is Tuesday, Wednesday, and Thursday from 10:00 PM to 6:00 AM. The pay rate is $24.50 per hour. Applicants must complete a background investigation and, where permitted by law, a drug screen. Licensing requirements depend on applicable state and local laws and may need to be met before employment.

Requirements

  • A valid driver’s license, in accordance with Allied Universal driver policy requirements.
  • At least 5 years of security-related experience.
  • At least 18 years of age for unarmed roles; 21 or older for armed roles.
  • A high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable licensing requirements, which may be required before employment.

Nice To Haves

  • Loss prevention experience.
  • Customer service experience.
  • Comfort using a computer or tablet.

Responsibilities

  • Provide customer service to clients, visitors, and employees at a financial institution by carrying out security-related procedures and site-specific policies, and participating in emergency response activities when appropriate.
  • Respond calmly to incidents, alarms, and critical situations, following established escalation and reporting procedures.
  • Conduct regular and random unarmed patrols of banking areas, entrances, parking areas, ATM locations, and the surrounding perimeter to help deter unauthorized activity.
  • Monitor access points and observe activity, reporting suspicious behavior, hazards, and policy concerns to appropriate personnel.
  • Complete activity logs, incident reports, and other site documentation according to Allied Universal and client procedures.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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