Security Officer Patrol Driver Customer Service

Allied Universal•Nashville, TN

About The Position

As a Security Officer Patrol Driver Customer Service in Nashville, Tennessee, you will serve and safeguard clients at a utilities location. In this unarmed patrol role, you will conduct routine patrols, monitor access points, and maintain a visible presence to help deter security-related incidents. The driving post requires a valid driver’s license in accordance with Allied Universal driver policy requirements. You will provide professional customer service, communicate clearly with visitors and staff, and contribute to a reliable team that acts with integrity. The position is full-time and pays $17.00 per hour. The listed schedule is Thursday through Sunday, 4:00 p.m. to 12:00 a.m. The employer offers access to technology for viewing and claiming additional shifts, paid training and career-growth opportunities, a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance, and discounts through its Perks Program. Applicants are subject to background investigation and drug screening as permitted by law. Licensing requirements may apply under state or local laws.

Requirements

At least 1 year of security-related experience.
A valid driver’s license in accordance with Allied Universal driver policy requirements.
At least 18 years of age for unarmed roles; 21 or older for armed roles.
A high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing may be required prior to employment, subject to state and/or local laws and regulations.

Nice To Haves

Customer service experience.
Access control and badge experience.

Responsibilities

Provide customer service to personnel, visitors, and contractors while carrying out security procedures, site-specific policies, and emergency response activities at a utility services location.
Conduct regular and random unarmed patrols of facilities, grounds, access points, parking areas, and perimeter areas to identify unusual conditions and help deter unauthorized activity.
Monitor access to restricted areas, verify credentials as directed by site procedures, and maintain visitor and contractor entry records.
Respond calmly to incidents, alarms, and critical situations; document observations and promptly communicate concerns to appropriate personnel.
Complete detailed daily activity reports and incident reports, and support a professional, orderly environment throughout the location.