Security Officer Customer Service Patrol
About The Position
Allied Universal is hiring a part-time, unarmed Security Officer Customer Service Patrol for a manufacturing and industrial location in Oneonta, New York. The officer will help safeguard employees, visitors, contractors, and the facility by conducting patrols, monitoring access, responding to incidents, and providing customer service. The role involves using computer or tablet tools as needed and following site-specific policies and procedures. The schedule is Saturday and Sunday, 7:00 AM to 3:00 PM. The pay rate is $18.78 per hour. Allied Universal offers access to additional shifts through its Claim a Shift platform, paid training, career growth opportunities, a retirement savings plan, and discounts through its Perks Program.
Requirements
- Be at least 18 years of age for unarmed roles.
- Possess a high school diploma or equivalent.
- Submit to a background investigation as a condition of employment, consistent with applicable federal, state, and local laws.
- Submit to a drug screen as a condition of employment, to the extent permitted by law.
- Meet any licensing requirements that apply under state or local laws and regulations, potentially before employment.
Nice To Haves
- Customer service experience is preferred.
- Comfort using a computer or tablet is preferred.
Responsibilities
- Provide customer service to employees, visitors, and contractors while carrying out security procedures, site-specific policies, and emergency response activities when appropriate.
- Conduct regular and random unarmed patrols of manufacturing areas, administrative spaces, parking areas, and the facility perimeter to deter unauthorized activity and identify unusual conditions.
- Monitor access points and visitor activity, verify credentials as required, and direct authorized personnel and deliveries according to site-specific procedures.
- Respond calmly to incidents, alarms, and critical situations; document observations and promptly report concerns to appropriate personnel.
- Support facility access, traffic, and emergency protocols while maintaining professional communication with employees, contractors, and visitors.
Benefits
- Access to technology to view and claim additional shifts.
- Paid training and career growth opportunities.
- Retirement savings plan.
- Discounts on top brands and services through the Perks Program.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
