Security Officer Patrol Concierge

Allied Universal • Austin, TX

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Concierge in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic technology location, where you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support access awareness through strong communication and customer service. In this unarmed role, you will be part of a caring team that values agility, reliability, innovation, and integrity while helping create a welcoming environment for employees and visitors.

Requirements

• At least 1 year of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to clients by carrying out site-specific procedures, access control practices, and/or emergency response activities as appropriate for a technology-focused location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or Allied Universal leadership when needed.
• Conduct regular and random patrols throughout buildings, production areas, offices, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.
• Monitor entry and exit points, verify visitor and contractor credentials, and document security-related activities, observations, and/or incidents in accordance with post guidelines.
• Support loss prevention and property protection efforts by observing equipment, restricted areas, and high-value assets, and reporting maintenance, operational, and/or security-related concerns promptly.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED