Security Officer Lobby Operations Associate

Allied Universal • Newark, NJ

1d • Onsite

About The Position

As a Security Officer Lobby Operations Associate in Newark, NJ, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location where you will serve as the welcoming front desk presence, helping residents, guests, and staff with access support, visitor interactions, and security-related concerns. This role blends customer service, communication, and attention to detail in a people-first culture built on teamwork, integrity, reliability, and innovation, offering a meaningful opportunity to make a positive daily impact.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Loss prevention experience is preferred.
• The ability to lift up to 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.

Responsibilities

• Provide customer service to residents, guests, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a residential location.
• Monitor front desk activity, manage visitor access, verify identification and/or credentials as required, and document arrivals, departures, and other security-related events.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site management, residents, and/or emergency services when appropriate.
• Answer questions, provide directions, and assist with front desk communications while helping to support access control expectations for the property.
• Complete required reports, logs, and other documentation related to daily activities, unusual incidents, and/or policy-related concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED