Security Officer Lobby Operations

Allied Universal • Atlanta, GA

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Operations in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Front Desk professional in a dynamic retail location, where you will greet visitors, manage access, monitor cameras and activity, and support daily security-related operations through strong customer service and communication. This role is ideal for someone who enjoys being a visible, dependable presence while working with a caring team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Possess at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Be comfortable using a computer or tablet is preferred.
• The ability to lift more than 20 lbs is preferred.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, assisting visitors, and addressing security-related questions in a professional manner.
• Monitor access to the location by greeting guests, verifying credentials when required, and documenting visitor activity according to site guidelines.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with local management and/or emergency personnel when appropriate.
• Support daily front desk operations by answering phones, directing foot traffic, receiving deliveries, and maintaining accurate logs and reports related to security-related activity.
• Help to deter unauthorized access and/or disruptive behavior by maintaining a visible presence at the front desk and reporting concerns in accordance with Allied Universal protocols.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED